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Shopping Information
We specialize in gold leaf products, including gold leaf sheets, metallic foils, etc.
Browse products on our website and add desired items to your cart.
Proceed to checkout, fill in shipping & billing information.
Choose a payment method and complete payment.
You will receive an order confirmation email with order details.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, we offer international shipping (subject to destination and shipping cost).
Shipping options and cost will be displayed at checkout.
Delivery time depends on your location and shipping method chosen. Generally, international shipments take 7 to 14 business days .You can track your order via the tracking number provided once the order is shipped.
Our website mentions “Free Shipping and Returns” as a promotional highlight. xn--izz986b.huilianmai.info
Depending on your order value or promotion periods, free shipping may apply.
If your order has not yet been processed or shipped, you may contact our support team as soon as possible to request a change or cancellation.
Once the order is shipped, changes or cancellations may no longer be possible.
Payment Information
We accept multiple payment options, including credit cards, (and any others you support — e.g. PayPal, bank transfer, etc.).
Our site notes “Flexible Payment: Pay with Multiple Credit Cards.”
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, we use secure encryption (SSL) during checkout to protect your payment data. Payment information is handled via trusted payment gateways.
We do not store your full credit card details on our servers.
Your payment will be charged immediately once you confirm and submit your order (or upon order processing).
If the order is canceled before shipment, we will refund the amount to your original payment method.
Yes. After your payment is processed, you will receive an email invoice/receipt.
If you need a formal invoice (e.g. for business), please contact us with your billing information and tax details.
Order Returns
Once your order has been shipped, we will send you a tracking number and a link to the courier’s tracking page.
You may also check order status from your account on our site.
We offer returns or exchanges within a certain period (e.g. 14 days) after delivery. xn--izz986b.huilianmai.info
Items must be unopened, unused, and in original packaging.
Contact our customer service first to request a return, and we will provide return instructions.
Return shipping cost is usually borne by the customer, except when the return is due to our error or product defect.
Contact us via email (international@chinagoldleaf.com) or phone (+86 18502136731) with your order number and reason for return.
We will approve or reject the request and send you the return address.
Ship the item back following our instructions.
After we receive and inspect the returned item, we will process your refund or send a replacement.
Once we inspect and accept the returned product, we will issue a refund within 7 to 14 business days to your original payment method.
Please note it may take additional days depending on your bank or payment provider.
If you receive a damaged, defective, or incorrect item, please contact us immediately (within our return window).
We will arrange a replacement or full refund, including covering return shipping costs.